Customer Care

Shipping speeds and jewelry care

Everything you need to know about receiving your order, return procedures, and keeping your gold-plated pieces polished.

3-5 days

US ground shipping

30 days

return window

Free

on orders over $50

Guidelines

Fulfillment and maintenance

Designed for daily wear, built to last with thoughtful upkeep.

Delivery
Returns
Maintenance

Standard US shipping

30-day return window

Simple jewelry care

Standard ground shipping delivers in 3 to 5 business days across the United States. Enjoy free shipping automatically applied on all orders over $50.

We offer a hassle-free 30-day return window for all unworn items returned in their original packaging and protective pouches.

Avoid contact with harsh chemicals, perfumes, and lotions. Store your gold-plated pieces in soft fabric pouches when not worn.

Have specific shipping or order questions?

Our concierge team is available to assist with tracking and custom delivery requests.